Privacy Policy

Last Updated: January 2025

1. Data Controller

Bonescharge
1 Microsoft Way
Redmond, WA 98052, USA
Phone: +1 425-882-8080
Email: message@bonescharge.world

2. Data We Collect

2.1 Information You Provide

When you use our contact form, we collect:

• Name
• Email address
• Message content

2.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Date and time of access

2.3 Cookies and Tracking Technologies

We use cookies to improve your browsing experience. For detailed information, please see our Cookie Policy.

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you submit the contact form or accept cookies
• Legitimate interests: To improve our website and services
• Legal obligations: To comply with applicable laws and regulations

4. Purpose of Data Processing

We use your personal data for the following purposes:

• Responding to your inquiries and communications
• Improving website functionality and user experience
• Analyzing website usage and traffic patterns
• Ensuring website security and preventing fraud
• Complying with legal obligations

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Contact form submissions: 3 years from submission date
• Website analytics data: 26 months
• Cookie consent records: 12 months
• Legal compliance data: As required by applicable law

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers: Third-party vendors who assist in website operations, subject to confidentiality agreements
• Legal authorities: When required by law or to protect our rights
• Business transfers: In the event of a merger, acquisition, or sale of assets

7. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Other legally recognized transfer mechanisms

8. Your Rights Under GDPR

If you are in the European Economic Area, you have the following rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data
• Right to restriction: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time
• Right to lodge a complaint: File a complaint with your supervisory authority

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

• HTTPS encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

10. Children's Privacy

Our website is not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: message@bonescharge.world
Phone: +1 425-882-8080
Address: 1 Microsoft Way, Redmond, WA 98052, USA